Coastguard North Shore Rescue

North Shore Rescue

Privacy Policy

How the North Shore Rescue roster app handles your personal information.

Last updated 10 August 2026

What we collect

To run the crew roster we hold your name, email address, phone number, emergency-contact name and phone, and (if you upload one) a profile photo. We also keep a record of your roster and duty history and your MOSS competency records.

Why we collect it

Solely to coordinate volunteer coastguard duties — building the roster, contacting crew about upcoming duties, tracking operational readiness, and reaching your emergency contact if something happens on the water. We don't use your details for marketing and we don't sell them.

Who can see your details

Your name, crew, position and roster status are visible to other crew members. Your email, phone and emergency contact are visible only to you and to those coordinating duties (Masters, the Crew Master, Watch Keepers and app administrators).

Who we share it with

We rely on a few service providers to run the app:

  • Supabase — database and photo storage.
  • Vercel — app hosting, served from Sydney, Australia.
  • Resend — sends transactional and digest emails (US-based).

Stored on your device

So the app still works at sea or out of coverage, pages you have already opened are saved on your own device by your browser. That copy can include crew names, phone numbers and duty assignments — whatever was on the pages you visited. It is a copy of what you had already loaded; nothing extra is collected and nothing is sent anywhere new.

One page is saved ahead of time rather than waiting for you to open it: the MOSS emergency drills, because that is the page you are most likely to need exactly when there is no signal. It includes the crew competency list — names, positions and drill records — so that page may be stored on your device even if you have never opened it.

It is cleared when you sign out. If someone else signs in on the same device, the app clears the stored pages as their session starts, so a shared or borrowed phone does not leave the previous person's details readable.

Backups and exports

App administrators can download a full copy of the roster data for backup. Once saved or shared, that file sits outside the app and is handled by whoever holds it — the same as any roster printout.

How long we keep it

Your member record is kept while you're part of the unit and deleted when your membership ends. Activity audit logs are kept for 12 months and daily enrolment snapshots for 3 months, after which they're automatically removed.

Your choices

You can view and update your own contact and emergency-contact details any time from your account page. To request access to, correction of, or deletion of your information, contact the Crew Master or a club administrator.

Back to registration